BigCommerce

Deliver Differentiated Commerce Experiences

• Storefront Design

  • Page Builder Visual Editor: Easily launch and edit site pages with a drag-and-drop solution, no coding required.

  • Theme Customization: Get fully-customizable themes with built-in HTML, CSS and Javascript.

  • Checkout Customization: Customize every inch of the checkout experience with a server-to-server checkout API and SDK.

  • Mobile Optimization: Make your site mobile-responsive from homepage to checkout with any BigCommerce theme.

  • Preview Before Publishing: Use the Stencil CLI tool to develop, test and push changes in a local environment without downtime.

  • WordPress Integration: Build your site on WordPress with full back-end platform enablement from BigCommerce for WordPress.

• Storefront Conversion

  • Coupons & Discounts: Create over 70+ native discount and promotions — no scripting required.

  • Site Speed: Give your store blazing-fast speed around the world with a platform built on Google Cloud Platform & supported by Cloudflare's global network.

  • Merchandising: Use drag-and-drop functionality, custom product recommendations and headless commerce APIs to customize your merchandising.

  • Digital Wallets: Make it easier for your customers to pay with dozens of digital wallets like Apple Pay, Amazon Pay, PayPal One Touch and more.

  • SEO: :Get more traffic with customizable, SEO-friendly URLS, and out-of-the-box Metadata and robots.txt editing.

  • Faceted Search: Faceted search built off of Elasticsearch, including custom field support for refined searching. We also partner with best-in-breed 3rd party tools.

API-Driven Commerce

• Headless Commerce

  • BigCommerce for WordPress: Connect your WordPress site to BigCommerce's powerful commerce engine with a pre-built plugin for brands with an editorial or content focus.

  • Acquia Digital Experience Integration: Merge headless commerce with sophisticated enterprise content management through BigCommerce’s Acquia Digital Experience integration.

  • Headless Commerce in React.js/Vue.js (F/E Framework): Maintain full control of your site while BigCommerce provides the administration and checkout for a native app experience.

  • Channels Toolkit: Easily discover, test, and onboard headless solutions from right within the BigCommerce control panel, saving significant developer resources.

Sell Everywhere, With One Platform

• Cross-Channel Ecommerce

  • Multi-Storefront: Create and manage multiple, unique storefronts within your BigCommerce dashboard. Whether you manage multiple brands, sell across customer segments or build across different regions — streamline your operations from one single account.

  • Marketplaces: Sell where your customers are shopping by integrating with top marketplaces such as eBay, Amazon and Google Shopping.

  • Social Commerce: Capture more customers on social channels with Facebook, Pinterest and Instagram integrations.

  • Brick & Mortar: Keep in-store sales automatically updated with native POS systems, including Teamwork Commerce and more.

• B2B

  • Customer Groups: Segment your customers for pricing, product access and promotions without having to maintain a second site.

  • Price Lists: Give B2B customers a B2C-level experience with custom pricing at the SKU level for customer groups.

  • Bulk Pricing: Take control of bulk pricing with customization down to the SKU level for individual customers or customer groups.

  • Purchase Orders: Offer approved customers payment by purchase order via BigCommerce solution tech partners.

  • Punch Out: Customize BigCommerce to your ERP punch out solution via framing and sequence. Or, use our best-in-breed partner PunchOut2Go.

  • Quote Management: Manage quotes with native CSR generated quote management and third-party tools, such as B2B Ninja.

  • B2B Payment: Make it easier for your customers to pay with a broad spectrum of flexible payment methods and credit authorization.

  • Advanced Search: Power your store with faceted search built with Elasticsearch, or integrate with best-in-breed solutions for complex search criteria.

  • APIs: Use the industry's fastest APIs to automatically sync data from 3rd party systems (such as ERPs) seamlessly into BigCommerce.

• International

  • Multi-Currency: Meet the needs of your global shoppers by accepting payments in over 100+ currencies and offering local payment methods through the gateway of your choice.

  • Multi-Language: Localize the BigCommerce frontend in any language, with translation available through apps and APIs for third-party translation services.

  • Cross-Border Fulfillment: Natively integrate with ShipperHQ to enable accurate quoting for cross-border shipping.

  • Global CDN: With our powerful CDN, your site loads quickly — anywhere in the world.

  • Offices Around the World: We’re never far away with offices in the UK, AU and US.

Smart Ops, Smart Scaling

• Core Commerce Features

  • Scalable Catalog: Manage your entire product catalog within the BigCommerce control panel or push from an external system through the Catalog API.

  • Shipping: BigCommerce offers industry-leading rates, while a broad portfolio of partners are available to address any nuance of your shipping and fulfillment needs.

  • Tax: Automate your sales taxes with Avalara Avatax built-in, or use our custom tax tables.

  • Staging Environment: Develop, test and push changes without downtime in a local environment using the Stencil CLI tool.

  • Vaulting: BigCommerce provides native credit card vaulting for multiple gateways.

  • Refunds & Returns: Enable your customers to initiate refunds or partial refunds through their account.

  • Customer Groups: Create definable customer segments and corresponding site experiences out-of-the-box via custom pricing.

  • Reporting & Analytics: Drive real-time business impact with critical metrics for orders, customer data, marketing and more through the BigCommerce Analytics Dashboard.

  • SSO: Leverage our customer login API for custom single sign-on (SSO) or plug-and-play partner solutions like LoginRadius or Okta.

• Open Platform

  • API Breadth: More than 90% of the BigCommerce platform data is exposed to the API.

  • API Performance: BigCommerce supports over 400 calls per second, making it possible to perform 24,000 product updates in under a minute.

  • CP & Storefront SSO: Utilize our login API for custom backend SSO, or opt for a best-of-breed partner solution like LoginRadius, Okta or OneLogin.

  • Headless Commerce: Server-to-server API functions enable a complete headless commerce experience.

  • SEO: Get more traffic with customizable, SEO-friendly URLs, and out-of-the-box Metadata and robots.txt editing.

  • Faceted Search: Faceted search built off of Elasticsearch, including custom field support for refined searching. We also partner with best-in-breed 3rd party tools.

Security & Confidence

• Reliability & Security

  • World-Class Uptime: BigCommerce operates on a High Availability (HA) infrastructure that allows us to deliver 99.99% uptime, resiliency and performance for our merchants.

  • Certified Secure: The BigCommerce platform is ISO/IEC 27001:2013 certified and PCI DSS 3.1, Level 1 certified as both a Merchant and Service Provider.

  • Backup and Restore: Reinforce your store’s data with two data centers, and a third, back-up data center spatially separated to mitigate potential failure.

Ecommerce Expertise

• Services: Launch quickly with the help of in-house experts, there to leverage a deep understanding of your business, KPIs and goals.

• Support: BigCommerce offers 24/7 technical support, with supplemental Account Management, Solution Architecting, Technical Account Management, Implementation Project Management and in-house Catalog Transfer Services.

• Documentation: Find the answers you need with relevant documentation and resources for BigCommerce merchants.

• APIs: Harmonize the BigCommerce platform with the rest of your ecosystem through APIs and superior data orchestration.

• Ecosystem: Get access to hundreds of apps to expand your functionality, in addition to APIs that seamlessly integrate with your infrastructure.