For many firms, capturing every contact with a client creates all sort of challenges especially when it comes to chasing missing information.
In April’s App of the Month webinar join Will, as he chats with Ben Marcilhacy from Timworks to discuss the pitfalls faced my many firms as they discuss why live chat may be the solution to this age old challenge facing most accounting and bookkeeping firms.
The webinar talks through key topics including:
• Improve overall firm communication between your team and your clients.
• Reduce time wasted on email and spend more time on revenue-creating services.
• Improve client satisfaction and retention with an app that works for them.
• Find out ways to reduce bottlenecks and miscommunications.
• Stop using WhatsApp and putting your firm at risk.