Unlocking Global eCommerce: Insights and Solutions from Airwallex Study

Exploring Cross-Border eCommerce Trends

In a recent study conducted by Airwallex in collaboration with Edgar, Dunn & Company, insights from over 3,000 consumers and interviews with merchants across various global markets were gathered to understand trends in cross-border eCommerce.

Key Findings:

• Opportunity: Cross-border eCommerce presents a significant opportunity for merchants globally.

• Consumer Intentions: 54% of consumers plan to increase purchases from international merchants in 2024.

• Trust: 61% of consumers perceive overseas merchants as trustworthy, indicating growing confidence in global transactions.

• Payment Preferences: 77% of consumers are likely to abandon their carts if preferred payment methods are unavailable, emphasizing the importance of aligning with global payment preferences.

Business Insights:

• Global Demand: Discover strategies to tap into the growing demand for cross-border eCommerce.

• Consumer Trust: Learn from leading merchants on how to enhance consumer trust in overseas transactions.

• Payment Optimization: Adapt payment processes to evolving preferences to improve checkout success rates.

How Airwallex Can Help:

• Global Payment Solutions: Airwallex offers a range of payment solutions tailored for global businesses.

• Fraud Prevention: Utilize Airwallex's fraud detection and dispute management system to enhance payment security.

• Currency Management: Manage multiple currencies efficiently with Airwallex's Global Accounts and currency management tools.

In summary, the study sheds light on cross-border eCommerce trends, providing actionable insights and solutions for businesses aiming to succeed in the global marketplace.

Download the report now